Call Anytime

Mid-Atlantic Builders is committed to your ongoing satisfaction. If you have any needs after the time of settlement, Mid-Atlantic Builders is here to help. While most builders limit their service to certain points in the year, Mid-Atlantic Builders has a “Call Anytime”* program. This program encourages you to call the Customer Care Department anytime during your first year of homeownership. Calls will be answered and returned during normal business hours.

Customer Care Department
Phone: (301) 231-0009 ext. 238
Fax: (301) 231-5343
Mail: 11611 Old Georgetown Road
        Second Floor
        Rockville, MD 20852

Please note: If a problem exists that could be deemed an Emergency as defined by the Homeowner’s Journal, please refer to the Guidelines for Emergency Service section of the Homeowner’s Journal or click here.

*A PDF portion of the Homeowner's Journal that is provided to the buyer at the time of the purchasing agreement.