Emergency Services

It is important to remember that to help us provide you with the best possible service, you must differentiate between emergency and
non-emergency pages and messages. Emergency pages and messages that pertain to non-essential issues limit our ability to respond to true emergencies. Your respect for this program is absolutely essential.

If you have a fire or gas leak, contact 911 Emergency Services immediately.

Refer to the Warranty Section of your Homeowner's Journal for the names and emergency telephone numbers of the
plumbing, electrical, heating and cooling, roofing, siding and insulation subcontractors. It is important that you only call
these numbers if the problem cannot wait until normal business hours.

Always leave a detailed voice message for the Mid-Atlantic Builders Service and Warranty Department at (301) 231-0009,
extension 238.

Click here for the Guidelines for Emergency Services from your Homeowner's Journal.*

*A PDF portion of the Homeowner's Journal that is provided to the buyer at the time of the the purchasing agreement.